Plans & Booking Limits
Which plan includes waitlists, memberships, check-in and analytics, and how allowances work
Location: Sidebar > Billing. Public plans are billed through Shopify. Custom plan arrangements may use a different support process.
| Plan | Monthly / annual USD | Monthly bookings | Main scope |
|---|---|---|---|
| Free | $0 | 10 | One resource and one service, core booking and confirmation emails |
| Growth | $15 / $150 | 500 | Unlimited resources/services, waitlists, analytics, check-in, CSV export and branding removal |
| Pro | $35 / $350 | 5,000 | Everything in Growth, plus memberships, member/public pools and Events |
| Scale | $75 / $750 | Unlimited | Everything in Pro, with onboarding support and priority support |
Paid plans have a 14-day free trial. The five-step in-app Setup guide is available on all plans; Scale’s onboarding support does not restrict access to that guide.
Booking allowances
Free’s monthly limit is a hard limit: once reached, new reservations are blocked until the allowance resets or the shop upgrades. Growth and Pro show usage warnings and keep the storefront open while the shop moves to the appropriate plan. They do not charge a per-booking overage automatically. Scale has no monthly booking allowance limit.
The Billing page shows current usage and the relevant action for your installation. On the public app, Manage plan opens Shopify’s plan-selection page. Contact support for custom arrangements.
Waitlists and member eligibility
Waitlists are included from Growth and start off. Enable them on the Waitlist page; changing plan alone does not enable them. Pro and Scale also support membership pools. Public and member offers still follow their actual service, capacity and membership rules.
Waitlist setup · Membership setup · Current public pricing
Booking questions
Service booking questions are available on every plan, subject to its service and booking limits. They apply to regular bookings, including member bookings and waitlist claims; Event signups are outside the feature. Set up questions.